Getting Paper Out of the Office

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I’m speaking in New York in three weeks on the topic Getting Paper Out of the (Attorney’s) Office, as part of a two-person panel at the LegalTech Conference and trade show.

Below are the main points I’m currently looking at for my part of the discussion. I’d love to hear from folks who have additional or [...]

A Healthcare-IT Professional Discusses Workflow

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Healthcare IT pro Elyse Nielsen has one of the best-named blogs around: AntiClue. She also has a recent post on workflow. In it, she lists what she sees as the top six workflow issues:

Automating a bad process will just make it fail faster and magnify the problem. This is very similar to Steven’s First Law [...]

Kludge or Inspiration?

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A fascinating picture-blog called There, I Fixed It: Epic Kludges had a photo last week of a whiteboard competing for space with a light switch, reproduced in reduced size at right. Kludge or inspired work-around?

(A kludge, pronounced KLOOZHE, is a term for an ungainly quick-and-dirty solution to a knotty problem. It started in the tech [...]

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